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In the event of such defects during this period, it is our responsibility to replace the defective item with an exact or comparable product. During this time all products are guaranteed against manufacturing and operational defects. Simply follow the return policies detailed on this website.Īll equipment is covered under a complete 5 year warranty from the date of delivery. If the equipment is just not right for you we will provide a 100% refund once we receive the equipment and all materials back. If you need to change an item we will be glad to exchange any item for another. The bureau rates Backstreet Surveillance as "A+" the top rating they award!Īny item can be returned within 30 days from the date of delivery for a refund. Our commitment to meeting our customers expectations is reflected in our BBB rating. We are a proud "ACCREDITED" member of the Better Business Bureau. Our ProVue surveillance equipment is certified to meet NDAA requirements.
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Supporting News Articles: US Government Bans Hikvison/Dahua Security Camerasīackstreet tests and certifies that each and every product is free and secure from any unauthorized remote access. This law bans select suppliers from supplying equipment for use in US government facilities. Our Government acted and congress passed the 2019 NDAA into law. This was clearly not a lapse in trust that our government was willing to accept. This security breach allows access to the camera's video feed, whilst the owner of the equipment is completely unaware. Why are they banned from US Government buildings and facilities?Ī hidden backdoor access was found in equipment provided by these manufacturers.
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How do you know you are buying equipment that is approved and secure? Only buy equipment that states it is NDAA compliant.Īll the equipment in our ProVue & Cyber Secure Series is NDAA compliant. Security Sales & Integration News: 2018 Dauha buys Lorex for $29 Million According to the CEO of Lorex the law does not apply to them, however if you read the law its clear all subsidiaries and companies offering products from these suppliers are included in the ban. In 2018 Dahua purchased Lorex outright and owns 100% of the company.
It is possible to purchase from these suppliers and in less than a year, it could be illegal to utilize this equipment in the USA.
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Without the FCC license, it is illegal to sell or install this equipment in the United States. While this FCC action is not yet ratified, it is likely to soon become law. The FCC is also considering including all existing equipment from these companies. The proposed measure bans equipment from these companies by denying FCC licenses to sell new products in the United States. In June 2021, the FCC unanimously voted to start procedures to ban the sale of these brands to the general public by denying new products FCC approval. In 2019, the US government banned the use of Dahua, Hikvision and Montavue security cameras in federal facilities. Lorex is a brand that is owned by Dahua and Dahua products that are branded under any other name are still banned. We see no distinction between this and if Lorex were to do the same. Our understanding of the law is that if Dahua buys products from other suppliers and then brands them as Dahua, then the equipment would still be banned. Since Lorex is a retail brand for Dahua, we believe that the law applies to them as well. While we appreciate the effort on his part, we do not believe this is an accurate interpretation of the NDAA law. We were contacted by the CEO of Lorex, who wanted to explain that if they buy equipment from other suppliers (not the company that owns them) and brands the equipment as Lorex, then the equipment would not fall under the recent NDAA law or the FCC ban. The House of Rep Vote to Ban Retail Giants Pull Lorex Off the Shelves While the NDAA 2019 law banned these companies from being used in government facilities, this action now makes it illegal for them to sell new products into any US market. The FCC (Federal Communications Commission) made it official and voted unanimously to stop the sale of all future products from these companies by denying them new FCC licenses. Dahua-Lorex & Hikvision Products Banned in USA by the FCC
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